The app can log the user out, for instance, when updating a new version of the app. Otherwise, the login will remain in the app until you log out yourself.
If your previously normally displayed study information has disappeared after logging in again, you have probably logged into our service with the wrong email address. In other words, you have different emails registered in the service, and your status is verified with a different username. When you log in, the email must be exactly the same as the one you first registered with. You can try different emails to log in.
If you don't remember your password, you can reset it by clicking "Forgot password?" link. If you don't remember your original email, contact info@frank.fi and we will check it for you. Remember to include your date of birth, place of study and your full name in the message to find the original email.