There is an error in the Studyinfo link or the study right, which is why the status cannot be verified. This could mean, for example, that the link does not have the right information attached to it, or that your information does not contain attendance information.
NOTE! If your studies are starting on the upcoming semester, you can verify your status earliest at the beginning of the semester, 1.8. and 1.1. onwards.
First, check that you have created the link according to the picture instructions (link to the picture instructions: frank.fi/en/mystudyinfo/) and shared only your active degree. The link opens your study information, where you should read the following: name, date of birth, institution and degree, validity of study right and attendance information from the Additional information menu.
If there are gaps in the information, first contact your institution. If necessary, you can also contact Opintopolku: koski@opintopolku.fi.
You can also send us your My Studyinfo link and your Frank username (email) to the address: info@frank.fi, and we will check your information.