When your right to study can no longer be verified from the student register or Study Path, the validity of the student status ceases. The digital student card still works for about a month from the day the status cannot be verified. Therefore, the date may change.
If you have verified your status with a social security number / student number...
Your information has not been sent to our student register from your institution or student organization. Check that you have
- Paid the organization's membership fee for the current semester
- In higher education: provided a receipt for your payment to the institution, if necessary, and that the payment is registered for the correct semester
- Registered as present for the current semester.
If you have just registered for the semester and paid the membership fee, the information will be updated in our register within a few days. If it takes longer for the information to be updated, first of all check with your institution or student organization that your payment has been registered for the current semester and that your attendance has been registered.
If you have verified your information with the My Studyinfo link...
Check that your Studyinfo link is valid. By default, the link is valid for 6 months, you can extend the validity in the My Studyinfo service. If the link is not valid, or there are other changes in the information, you can continue using the service by updating your account with a new Studyinfo link.
You'll have to update your status by clicking the "Verify Student Status"-button.
Instructions for creating the link can be found here: https://www.frank.fi/en/mystudyinfo/
If updating your student status is not possible with the new Studyinfo link, send the link and your Frank username to us at: info@frank.fi, and we will find out more!